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Return & Refund Policy

Welcome To True Vision Sales



  • Return & Refund Policy

Customers can request a return or exchange within [14 days] of receiving the order. Items must be unused, unwashed, and in original packaging for a successful return.

Refunds will be processed via the original payment method within [15 days] after approval.Certain products (e.g.,sale items) may not be eligible for returns.


  • To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.



  • To start a return, you can contact us at  [email protected] Please note that returns will need to be sent to the following address: Plot No.32 A, Shri Sant Sena Nagar Nahavi Colony Deopur Dhule-424005.


  • If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.




  • Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Not : 360 View Video Compulsory.( Parcel Opening To Parcel End Video 360 View )

  • Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

  • Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected]


  • Contact Information

For any questions regarding these Return & Refund Policy, feel free to contact us:


 Email: [email protected]

 Contact Number: +919529775401

 Website: https://store.truevisionsales.com